Overview
Alnawaim respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your choices.
Information We Collect
- Name, phone number, email address, and delivery address.
- Order details, transaction references, and customer support messages.
- Technical data such as browser type, device information, and usage analytics.
How We Use Your Information
- To process and deliver orders.
- To provide customer support and respond to inquiries.
- To improve our website, products, and user experience.
- To send service updates and promotional communications (where permitted).
Sharing of Information
- We share necessary data with payment providers and delivery partners to fulfill your order.
- We do not sell your personal information to third parties.
- Information may be disclosed when required by law or to protect legal rights.
Data Security
We apply reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is completely secure.
Data Retention
We retain personal information only as long as needed for business, legal, and operational purposes.
Your Rights
Depending on applicable law, you may request access, correction, or deletion of your personal data. You may also opt out of promotional messages at any time.
Cookies
Our website may use cookies and similar technologies for functionality, analytics, and performance improvements.
Policy Updates
We may revise this Privacy Policy from time to time. Updates will be posted on this page with immediate effect unless stated otherwise.
Contact
If you have any privacy-related questions, please contact us through the Contact Us page.