{"id":73440,"date":"2026-08-25T22:48:09","date_gmt":"2026-08-25T22:48:09","guid":{"rendered":"https:\/\/alnawaim.com\/ar\/refund-policy\/"},"modified":"2026-08-25T22:48:09","modified_gmt":"2026-08-25T22:48:09","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/alnawaim.com\/ar\/refund-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>At Alnawaim, we aim to ensure every order meets your expectations. If you are not fully satisfied, you may request a return or exchange under the conditions below.<\/p>\n<h2>Return Window<\/h2>\n<ul>\n<li>Returns or exchanges can be requested within 7 days from the delivery date.<\/li>\n<li>Items requested after this period may not be eligible.<\/li>\n<\/ul>\n<h2>Eligibility Conditions<\/h2>\n<ul>\n<li>Item must be unused, unwashed, and in original condition.<\/li>\n<li>Original box, tags, and packaging must be included.<\/li>\n<li>Proof of purchase (order number or invoice) is required.<\/li>\n<\/ul>\n<h2>Non-Returnable Items<\/h2>\n<ul>\n<li>Items marked as sale, clearance, or final sale.<\/li>\n<li>Items damaged due to misuse, wear, or improper handling after delivery.<\/li>\n<li>Personal-use accessories where hygiene restrictions apply.<\/li>\n<\/ul>\n<h2>Refund Process<\/h2>\n<ul>\n<li>Approved returns are inspected first.<\/li>\n<li>Refunds are issued to the original payment method where possible.<\/li>\n<li>Processing time may vary depending on your bank or payment provider.<\/li>\n<\/ul>\n<h2>Exchange Process<\/h2>\n<ul>\n<li>Exchanges are subject to stock availability.<\/li>\n<li>If the requested size or style is unavailable, a refund or store credit may be offered.<\/li>\n<\/ul>\n<h2>Shipping Fees<\/h2>\n<ul>\n<li>Original shipping fees are non-refundable unless the return is due to our error.<\/li>\n<li>Return shipping charges may apply unless otherwise agreed by support.<\/li>\n<\/ul>\n<h2>Damaged or Incorrect Items<\/h2>\n<p>If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos and your order number. We will resolve the issue as quickly as possible.<\/p>\n<h2>Need Help?<\/h2>\n<p>For return and refund support, contact us via the Contact Us page and include your order number for faster assistance.<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview At Alnawaim, we aim to ensure every order meets your expectations. If you are not fully satisfied, you may request a return or exchange under the conditions below. Return Window Returns or exchanges can be requested within 7 days from the delivery date. Items requested after this period may not be eligible. Eligibility Conditions [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-73440","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alnawaim.com\/ar\/wp-json\/wp\/v2\/pages\/73440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alnawaim.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alnawaim.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/alnawaim.com\/ar\/wp-json\/wp\/v2\/comments?post=73440"}],"version-history":[{"count":0,"href":"https:\/\/alnawaim.com\/ar\/wp-json\/wp\/v2\/pages\/73440\/revisions"}],"wp:attachment":[{"href":"https:\/\/alnawaim.com\/ar\/wp-json\/wp\/v2\/media?parent=73440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}